Privacy Policy
"Excellence in every detail."
Value Master Homes respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have.
Effective Date: October 27, 2026
This Privacy Policy describes how Value Master Homes (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website at valuemasterhomes.com. It applies to visitors and to anyone who submits our contact form. This policy is provided for informational purposes and reflects our current practices; it is not a guarantee of legal compliance and does not create any legal obligations beyond those required by applicable law.
Information We Collect
We collect only the personal information you choose to provide and the basic technical information needed to operate this website securely.
Information you provide directly
When you submit our contact form, we collect the details you enter: your name, email address, phone number (if provided), the type of service you are inquiring about, and your message. You are not required to provide a phone number, but name, email, and message are required so we can respond to your inquiry.
Information collected automatically
When you visit our website, our hosting infrastructure and the third-party tools described below may automatically collect limited technical data, such as your approximate geographic region, the type of device and browser you use, the pages you view, and how long you stay. This data is used in aggregate to understand how the site is used and to keep it secure.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes or project information;
- Communicate with you about your project or service request;
- Understand how visitors use our website so we can improve it;
- Detect, prevent, and address technical issues, abuse, and spam;
- Meet our legal and regulatory obligations as an Alberta business.
We do not sell your personal information to anyone.
Cookies, Analytics & Tracking Technologies
This website uses cookies and similar technologies to operate and to understand how it is used. A cookie is a small text file stored on your device. You can set your browser to refuse cookies, though some features of the site may not function as intended if you do.
Your consent choice
When you first visit our website, a cookie banner asks for your permission before any optional cookies are set. You can choose to accept all, decline optional cookies, or customize which optional categories to allow: analytics, marketing, and platform analytics. Necessary cookies keep the site working and are always enabled. If you decline, no optional Google Analytics cookies are set and Google Analytics runs in cookieless mode, sending only limited, non-identifying data; the website and the contact form continue to work normally. Your choice is stored on your device so the banner does not reappear on every page. You can change your choice at any time using the “Cookie settings” link in the footer of any page.
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, to collect aggregate information about how visitors use our website — for example, which pages are visited most often and for how long. Google Analytics collects this data through cookies and similar technologies. The information generated about your use of this website is typically transmitted to and stored by Google on servers in the United States. Google may use this information on its behalf to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. You can learn more about how Google uses data, and how to opt out, at policies.google.com/technologies/partner-sites and by installing the Google Analytics opt-out browser add-on.
Google Search Console
We use Google Search Console to monitor how our website appears in Google search results and to identify technical issues. Search Console helps us understand search performance; it does not collect personal information about individual visitors in a way that identifies you to us.
Google reCAPTCHA
To protect our contact form from spam and automated abuse, we use Google reCAPTCHA. When you submit the form, reCAPTCHA may collect information about your device and interaction with the form to determine whether you are a human visitor. This information is processed by Google in accordance with its Privacy Policy and Terms of Service, and may be transmitted to servers located outside of Canada. See policies.google.com/privacy for details.
How We Share Your Information
We do not sell or rent your personal information. We share it only as described below:
- Within our company: Contact form submissions are reviewed by our owners, project managers, and administrative staff who need the information to respond to your inquiry.
- By email: When you submit the contact form, your message is sent by email to members of our team so we can follow up with you, and an automated confirmation email is sent to the address you provided.
- Service providers: We use trusted third-party services — including our website host, Google (Analytics, Search Console, and reCAPTCHA), and our email delivery provider — to operate the website and deliver messages. These providers process limited data on our behalf and are bound by their own privacy and security obligations.
- Legal requirements: We may disclose information when required to do so by law, court order, or to protect our rights, property, or safety, or those of others.
Data Storage & Security
Contact form submissions are stored in our database, hosted on secure infrastructure, and accessible only to authorized members of our team. We apply reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Because we use Google Analytics, reCAPTCHA, and email services that may transfer data outside of Canada, your information may be processed in the United States or other countries where these providers operate, subject to the laws of those jurisdictions.
How Long We Keep Your Information
We retain contact form submissions for as long as necessary to respond to your inquiry, provide our services, and meet our legal and business record obligations. If you ask us to delete your submission and there is no legal reason to keep it, we will remove it from our active records.
Your Privacy Rights
As a visitor to our website, you have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may ask us to correct inaccurate or incomplete information.
- Deletion: You may ask us to delete your personal information, subject to legal retention requirements.
- Opt out of analytics: You may decline Google Analytics tracking through your browser settings or the Google Analytics opt-out add-on.
- Withdraw consent: Where we rely on your consent to process information, you may withdraw it at any time.
- Complain: If you have concerns about how we handle your personal information, you may contact us using the details below, or you may contact the Office of the Privacy Commissioner of Canada or the Alberta Office of the Information and Privacy Commissioner.
To exercise any of these rights, please contact us using the information in the “Contact Us” section below.
Children’s Privacy
Our website and services are intended for adults seeking construction services. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically.
Contact Us About Your Privacy
If you have any questions about this Privacy Policy or wish to exercise any of your privacy rights, please contact us:
Phone
(780) 594-4605Mailing Address
Value Master Homes
5101 46 Ave Unit 3001
Cold Lake, AB T9M 0C8
Canada
